Free Numara FootPrints 9.0 Download
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Numara FootPrints 9.0 Download

Numara FootPrints 9.0

License: Demo N/A
Downloads:
Publisher: Numara Software
File size: 149MB
OS: Windows Vista, 2003, XP, 2000, NT
Date added: 2009-10-27
Homepage: http://www.numarasoftware.com
Category: Business

Numara FootPrints 9.0 Description

"Practical and Flexible IT Service Management for the Real World."


Editor: Numara FootPrints is an award-winning, ITIL-compatible solution that offers a highly flexible, multi-dimensional and unique platform for managing the service desk and extends business process automation, throughout the organization without the overhead of other solutions.
Service Desk Solution Advantages

* Manage service delivery for internal and external customer support with optimal effectiveness
* Establish a robust framework for service management that is based on best practice, including: ITIL IT service lifecycle management
* Enhance the customer experience and bolster customer satisfaction
* Accelerate customer problem resolution and provide self service 24/7
* Maximize efficiencies to improve time to resolution and meet service level agreements
* Align compliance requirements with organizational and governmental policies
* Strengthen user productivity and reduce support costs
* Automate multiple business processes like facilities management, HR, customer service and much more – offering a very unique value
* Facilitate continuous service improvement using trend, productivity and performance reporting

Offering the best value in the service desk market - Numara FootPrints provides unparalleled flexibility and ease-of use with enterprise-level functionality, that scales for large organization, but at a mid-market cost of ownership, ensuring that your bottom-line goals are achieved.

Features:

Centralized Service Management for all incidents, problems and service requests with comprehensive tracking and automation

Change and Approval Management including automated change, voting and multi-stage approval processes with complete audit trails
Automated IT Asset Management to track all the hardware, software and other devices on your corporate network and manage software license compliance.
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